Aurora›Brokerage Solutions›MT5 Administration

MT5 Administration.

Trading-hours coverage of your MT5 environment by experienced administrators, with documented runbooks and a named technical lead.

Book the MT5 Health Check Back to Brokerage Solutions

Common failure patterns

These are the patterns Aurora’s engagement model is designed to prevent.

F 01

Knowledge concentrated in one person.

They leave; configuration understanding leaves with them. Latent risk surfaces weeks later.

F 02

Swap and rollover calculations misconfigured.

Discovered during an audit or a client complaint, not before.

F 03

Plugin versions drift across environments.

Production and staging diverge silently; updates break in production.

Aurora’s operating approach

Your engagement is run by Aurora's MT5 administrators. They configure, monitor, maintain and respond on your environment during contracted coverage hours. They are named on your account and accountable for the SLAs. Partner extensions are event-driven: MetaQuotes-authorized vendor for platform-level escalations, monitoring partner for the observability stack, incident escalation network for out-of-hours coverage when contracted.

Operational outcome

Trading-hours coverage of your MT5 environment by experienced administrators, with documented runbooks, monitored uptime and a named technical lead. Your dealing desk operates on a stable platform; your CTO sleeps.

Service shape

Who it is for

Retail-primary · Institutional on request

How this combines

Available standalone, or as the post-launch managed-service tier of a Turnkey Brokerage Setup. Frequently bundled with MT5 Hosting.

Pricing posture

Diagnostic engagements are flat-fee. Full engagements are scoped after the diagnostic against a defensible range; we share the range in writing before the engagement contracts.

Engagement tiers

Essential

Trading-hours coverage, plugin lifecycle, scheduled upgrades. Named technical lead.

Monthly retainer · diagnostic flat-fee

Managed

Extended-hours coverage, monitored uptime, A-book/B-book operations, monthly review.

Monthly retainer · scoped after Health Check

Strategic

24/7 follow-the-sun, multi-server estate, regulator-ready evidence pack, quarterly DR.

Monthly retainer · scoped after Health Check

Partner extensions

Collaboration model

Aurora owns the runbook and the named technical lead. MetaQuotes-authorized vendors contribute platform expertise; our NOC partner contributes follow-the-sun monitoring capacity under Aurora's operating procedures.

META
QUOTES

MetaQuotes-Authorized Vendor

Trading platform technology — MT5 distribution, plugins, support.

NOC

Tier-1 NOC & Monitoring

Follow-the-sun NOC, alerting and incident response.

Typical engagement lifecycle

Phase 01

Audit

Configuration audit and runbook authoring. Two to three weeks.

Phase 02

Transition

Transition to managed operations under documented SLAs.

Phase 03

Run

Trading-hours coverage, plugin lifecycle and version upgrades.

Operational deliverables

▮

Documented runbooks covering symbols, swaps, plugins and dealing-desk operations.

▮

Monitored uptime with named alert routing and on-call coverage.

▮

A named technical lead accountable for the environment.

Frequently asked questions

Do you cover dealing-desk operations or just platform admin?+

Both. Our administrators are dealing-desk literate; we configure A-book / B-book routing and exposure handling per your policy.

Do you provide 24/7 coverage?+

Trading-hours coverage is standard. Full 24/7 follow-the-sun coverage is available as an upgrade through our NOC partner.

Can you take over an existing MT5 setup?+

Yes. The Health Check produces a transition plan; takeover typically completes in 2–4 weeks.

How do you handle version upgrades?+

Upgrades are tested in a parallel environment, scheduled to a low-volume window and rolled back under documented procedure if needed.