Knowledge concentrated in one person.
They leave; configuration understanding leaves with them. Latent risk surfaces weeks later.
Aurora Core
MT5 Administration
MT5 Administration
MT5 environment administration by experienced administrators, with documented runbooks and a named technical lead.
Common failure patterns
Swap and rollover calculations misconfigured.
Discovered during an audit or a client complaint, not before.
Plugin versions drift across environments.
Production and staging diverge silently; updates break in production.
Business problem
MT5 environments need continuous attention: symbol and contract management, swap and rollover handling, dealing-desk operations, plugin management, version upgrades, and incident handling.
In-house teams burn out. Unmanaged installations accumulate latent risk that surfaces at the worst time — usually during a market event.
Aurora’s operating approach
Your engagement is run by Aurora's MT5 administrators. They configure, monitor, maintain and respond on your environment according to the contracted operating model. They are named on your account and accountable for the SLAs. Partner extensions are event-driven: MetaQuotes-authorized vendor for platform-level escalations, monitoring partner for the observability stack, and incident escalation network where contracted.
Expected outcomes
Administration of your MT5 environment by experienced administrators, with documented runbooks, monitored uptime and a named technical lead. Your dealing desk operates on a stable platform; your CTO sleeps.
Operational deliverables
- Documented runbooks covering symbols, swaps, plugins and dealing-desk operations.
- Monitored uptime with named alert routing and escalation ownership.
- A named technical lead accountable for the environment.
Engagement tiers
Essential
Platform administration, plugin lifecycle, scheduled upgrades. Named technical lead.
Monthly retainer · diagnostic flat-fee
Managed
Monitored uptime, A-book / B-book operations, incident routing, monthly review.
Monthly retainer · scoped after Health Check
Strategic
Partner-operated follow-the-sun monitoring where contracted, multi-server estate, documented operating evidence pack, quarterly DR.
Monthly retainer · scoped after Health Check
Typical engagement lifecycle
Phase 01
Audit
Configuration audit and runbook authoring. Two to three weeks.
Phase 02
Transition
Transition to managed operations under documented SLAs.
Phase 03
Run
Platform administration, plugin lifecycle and version upgrades.
Delivery partners
Aurora owns the runbook and the named technical lead. MetaQuotes-authorized vendors contribute platform expertise; partner-operated follow-the-sun monitoring is available where contracted.
META
QUOTES
QUOTES
MetaQuotes-Authorized Vendor
Trading platform technology — MT5 distribution, plugins, support.
MetaQuotes-authorized vendor (required)
NOC
Tier-1 NOC & Monitoring
Contracted observability, alerting and incident-routing support where required.
Contracted per engagement
Frequently asked questions
Do you cover dealing-desk operations or just platform admin?
Both. Our administrators are dealing-desk literate; we configure A-book / B-book routing and exposure handling per your policy.
Can you support extended monitoring?
Monitoring requirements are scoped in the Health Check. Partner-operated monitoring is available where contracted through Aurora’s NOC partner.
Can you take over an existing MT5 setup?
Yes. The Health Check produces a transition plan; takeover typically completes in 2–4 weeks.
How do you handle version upgrades?
Upgrades are tested in a parallel environment, scheduled to a low-volume window and rolled back under documented procedure if needed.
Next step
MT5 Health Check
One-time audit producing a written environment report — configuration, plugins, monitoring, dealing-desk operations and platform-level risk.